Last updated: November 2025
Yellow Door US LLC is committed to protecting your privacy. his Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, purchase from us, or use our apps.
By using our web site, you consent to the collection and use of this information by Yellow Door.
Information We Collect
- We may collect and process the following information:
- Identity and contact details: your full name, email address, postal address and phone number.
- Order and transaction information: purchase history and delivery details.
- Preferences and interests: information you provide to help us improve our products and services.
- App usage data: device type, device ID or IP address, and any personal information you provide within the app (e.g., email address).
- Website usage data: information gathered via cookies and analytics tools such as Google Analytics.
How We Collect Your Information
We collect personal data when you:
- Make a purchase on our websites: yellow-door.us
- Contact us via phone, email, social media or other communication methods
- Sign up to our newsletters or marketing communications
- Download or use one of our apps
- Interact with our website, including through cookies
How We Use Your Information
We process your data under the following lawful bases:
- Contract: to fulfil your orders and deliver products and services you request.
- Legitimate Interests: to operate and improve our business, such as sending you relevant product information, conducting customer surveys and enhancing user experience.
- Consent: for marketing communications.
We use your information to:
- Fulfil and deliver your orders
- Provide customer support and respond to your enquiries
- Send you updates, offers and product information (with your consent)
- Obtain feedback to improve our products and services
- Personalize your experience on our websites and apps
- Carry out internal reporting and analytics
- Notify you about changes to our services
We never sell your personal data to third parties.
Advertising and Remarketing
We sometimes use advertising services provided by third-party platforms, such as Facebook, Instagram, Pinterest, and Google, to show you relevant ads for our products.
To do this, we may place cookies or similar tracking technologies (such as the Facebook Pixel) on our website. These tools allow us to:
- Measure the effectiveness of our advertising campaigns
- Build audiences for targeted ads based on your interactions with our website
- Show you relevant ads when you visit other websites or social media platforms
How It Works
- The information collected is pseudonymized (does not directly identify you).
- It may include data such as pages you visited, your IP address, or purchases you made.
- Social media platforms may combine this data with information they already hold about you to deliver more relevant advertising.
Your Choices
You can manage your preferences in several ways:
- Through the ad platform:
- Pinterest: Pinterest Privacy
- Google: Google Ad Settings
- Browser settings: adjust cookie preferences directly in your browser.
Sharing Your Data
We only share your information with trusted third parties where necessary to deliver our services. Examples include:
- Delivery companies (e.g., UPS, couriers) to fulfil orders
- Payment processors (e.g., PayPal, Worldpay) for secure payments
- IT and website hosting providers
- Analytics providers (e.g., Google Analytics) for website performance
- Analytics and advertising platforms, but only where you have given consent
These organizations are required to keep your data secure and are not permitted to use it for their own marketing purposes.
Apps and Children’s Data
When you download or use one of our apps, we may collect device data and any personal information you voluntarily provide (e.g., an email address).
- None of this data is stored within the app or shared with third parties.
- Our apps do not include third-party analytics or advertising.
- We do not knowingly collect personal information from children under the age of 13 without parental consent.
If you believe a child has provided us with personal data without consent, please contact us so we can delete it promptly.
Cookies
Our websites use cookies to improve your browsing experience.
- Essential cookies are required for core functions like shopping baskets.
- Non-essential cookies, such as analytics, are only used with your consent.
When you visit our website, a cookie banner will appear, allowing you to manage your preferences. You can change these settings at any time.
For more details, please read our full Cookie Policy
Payment Security
We do not store your payment card details.
Payments are securely processed by third-party providers, such as PayPal and Worldpay, who are PCI DSS compliant to protect your financial data.
International Data Transfers
Some of our trusted third-party service providers may store data outside the UK.
Where this happens, we ensure that appropriate safeguards are in place to keep your data safe.
How We Protect Your Data
- All data is stored on secure servers and encrypted using SSL technology.
- We use strict access controls and procedures to prevent unauthorized access.
- Where you have a password for your account, you are responsible for keeping it confidential and not sharing it with anyone.
While we take every precaution to protect your data, please note that transmission of information over the internet is never completely secure and is done at your own risk.
Disclosure of your information
We may disclose or share your personal information if we are under a duty to do so in order to comply with any legal obligation, or if we need to do so in order to enforce or apply our terms & conditions of supply.
We may disclose your personal information to third parties where necessary for our business purposes and processes.
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer.
We may disclose or share your personal information if we are under a duty to do so in order to comply with any legal obligation, or if we need to do so in order to enforce or apply our terms & conditions of supply.
Your Rights
- You have a right to opt out of marketing communications from us at any time and we will provide you with regular opportunities to do so.
- You have the right to access information held about you. You can contact us at info@yellow-door.us to request this information. If you believe that any of the information we hold about you is incorrect, please get in touch so that we can put that right.
- You have the right to ask us to delete any personal information we hold on you (this is often called ‘the right to be forgotten’). You can request this by contacting us at info@yellow-door.us
- You have the right to ask us to supply you with all the information we hold relating to you – for example, your order history. Please contact us on info@yellow-door.us
To exercise any of these rights, please contact us at info@yellow-door.us
Retention of Your Data
We will only retain your personal information for as long as necessary to:
- Fulfil the purposes we collected it for
- Meet legal, accounting, or reporting requirements
Links to Other Websites
Our website may contain links to other sites.
We are not responsible for the privacy practices or content of these external websites.
We recommend reviewing their privacy policies before providing any personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Yellow Door LLC
4600 140th Avenue North, Suite 180, Clearwater, FL 33762
Email: info@yellow-door.us